Five Below Return Policy (10 FAQs)
If you’re a fan of shopping at Five Below, you know that the store offers great deals on trendy items. But what happens when you need to return something? Here are the answers to some frequently asked questions about the Five Below return policy.
What is the Five Below return policy
If you’re not happy with your purchase from Five Below, don’t worry! You can return most items within 30 days of purchase. Some items have a longer return window, which will be noted on the receipt and on the product page on our website. We also accept returns for store credit or exchange within 60 days of purchase.
How do I return an item to Five Below
If you’re not happy with your purchase from Five Below, we’re here to help! You can return most items within 30 days of receipt for a refund. Here’s what you need to know:
-Returns are accepted for most items within 30 days of receipt.
-Items must be in new, unused condition with all original packaging and tags attached.
-Some items are final sale and cannot be returned. These include items marked as ” clearance,” ” doorbusters,” or ” As-Is.”
-Gift cards and e-gift cards are non-returnable.
To start a return, please visit our Returns Center. You’ll need your order number and the email address used to place the order. Once you’ve initiated a return, you’ll have the option to print a return label or request a return shipping refund.
What is the Five Below refund policy
The Five Below refund policy is pretty simple and straightforward. If you are not satisfied with your purchase, you can return it within 30 days for a full refund. The only caveat is that the item must be in its original condition and packaging. Additionally, you will need to present your original receipt or packing slip in order to receive a refund.
How long does it take to process a return at Five Below
It usually takes Five Below about two weeks to process a return.
How will I know if my return was processed by Five Below
If you’re wondering whether your return was processed by Five Below, there are a few things you can do to check. First, check your credit card or bank account statement. If you see a credit for the return amount, that means the return was processed and the refund was issued.
Another way to check is to look at your order history on the Five Below website. If the status of your return says “Returned,” that means the return was processed and the refund was issued.
If you don’t see a credit on your statement or your order history doesn’t say “Returned,” contact customer service to inquire about the status of your return.
I received a damaged item from Five Below, what should I do
If you received a damaged item from Five Below, the first thing you should do is contact customer service. You can reach them by phone at 1-866-4-5-BELOW or by email at [email protected]. They will be able to help you process a return or exchange for the damaged item.
I received the wrong item from Five Below, what should I do
I was so excited to go to Five Below and get some new school supplies. I went in and found everything I wanted and more. But when I got home and opened my bag, I realized that I had been given the wrong item. I was so disappointed.
I’m not sure what to do now. Should I go back to the store and try to exchange it? Or should I just keep the item and be happy with what I got? I’m not sure what the right thing to do is.
What would you do if you were in my situation?
Can I return an item to Five Below without a receipt
If you’re missing a Five Below receipt and need to return an item, don’t worry! Our Customer Service Representatives are happy to help. We’ll ask you for some information about your purchase, like the date and method of payment. Once we have that, we’ll look up your transaction and process your return. If you paid with a credit or debit card, we’ll refund your purchase price to that card. If you paid with cash, we’ll give you a Five Below gift card for the purchase price.
What types of items does Five Below not accept for return
We’re sorry, but we do not accept returns on the following items:
-Any food or drink items
-Any items that are personal care or hygiene products
-Any items that are opened or used
-Any items that are final sale
-Any items that are clearance or seasonal items
Thank you for understanding!
I have a question about the Five Below return policy that is not listed here, who can I contact for more information
The Five Below return policy is not very clear and does not provide a lot of information. If you have a question about the return policy, it is best to contact customer service for more clarification.